Last Updated: 2023-10-17
DELIVERY POLICY
Orders are processed within 1-3 business days, excluding weekends and holidays. You'll get another notification when your order ships.
Shipping costs are calculated at checkout. Free shipping is offered for Ireland orders over €100.
We've got plans for free international shipping. For now, it's a €20 flat rate for EU orders above €150 and €30 for EEA, Switzerland, and the UK.
Got issues with your shipping rate? Contact us for a personalized quote.
In-store Pickup
Skip the shipping with free local pickup in Dublin City Center. Pick up in 1-2 business days, and we'll email you when it's ready.
Pickup hours are Mon-Fri 07:00 - 20:00 and Sat-Sun 08:00 - 15:00 (subject to availability).
International Shipping
We ship to most of Europe. For other areas, contact us.
Shipping times vary: 1-2 days to Ireland, 3-5 days to the UK, and 1-2 weeks to the EU.
Order Status & Other Info
Check your email for a shipping notification with tracking info. Allow 48 hours for tracking to update.
Didn't get your order within 15 days? Email us at [email protected] with your name and order number.
Refunds, Returns, & Exchanges
We accept returns within 14 days of delivery for unused items in original condition. Customer covers return shipping.
Got a damaged order? Email us ASAP with pictures and your order number.
Heads up: no returns for cosmetic damages like broken seals or bent corners, unless it's value-sensitive product like single cards.